The 3PL Warehouse

Third Party Logistics (3PL) warehousing refers to the task of assuming management responsibility of someone else’s stock. It’s a cost effective way for large, as well as small, manufacturers and wholesalers to access the latest in warehousing expertise, technology, and facilities. A 3PL warehouse takes care of a range of areas including stock inventory, order fulfilment, and distribution, all of which can be tailored to suit a customer’s needs.

The 3PL Model

The third party logistics model has been in use since the 70s and 80s, when manufacturers and wholesalers started outsourcing logistical services to save on labour, space, and costs. Over time these logistical services expanded to cover specific commodities, warehousing, and transportation services, evolving into what we now know today as “3PL”. Nowadays 3PL companies can provide logistical services to its customers for part, or all of their supply chain functions. These services can be provided separately or integrated, and are customised to the client’s needs.

3PL Services:

Whether dealing with palletised or non-palletised stock; short or long term storage; part or full logistical support, if you offer any of the below services for other companies, you can be considered a 3PL provider:

  • Transportation
  • Storage
  • Order fulfilment
  • Value-added services
  • Cross docking
  • Inventory management
  • Freight forwarding
  • Container loading and un-loading

The 3PL Warehouse:

With so many different 3PL providers out there, becoming a frontrunner in the field is paramount to success. Manufacturers and wholesalers often don’t have the time, resources, or expertise to adapt their warehousing facilities, in order to meet their business needs. That’s when they need you. They need your services to fill in the gaps. To ensure you remain competitive in an ever-changing market, you would be wise to focus on the following areas of your 3PL warehouse:

  • Flexibility
    • Supply a high level of flexibility and offer a large variety of services. Provide your clients with flexibility in resources and workforce size. And give them flexibility within your working relationship. If you’re unable to deliver on flexibility, your customers will have no choice but to go elsewhere.
  • Storage Facilities
    • Whether you are just storing stock for a day or from season to season, make sure you have the ability to cope. Install pallet racking for temporary storage and mezzanine levels for seasonal/bulk storage. Mezzanines are also perfect for value-added services such as; kit building and bundling; poly bagging and shrink wrapping; as well as labelling.
  • Industry Leadership
    • Operate a purpose built warehouse facility with a technologically advanced environment and a sophisticated warehouse management system (WMS). Back this with the latest in warehousing industry knowledge. Hire passionate and experienced staff with proven knowledge and develop a can-do service culture among your team.



All logistics providers have their strengths and weaknesses. However to be a first-rate 3PL provider, you need to offer a first-class integrated outsourced logistics solution. You have the logistical knowledge and expertise to guide producers and wholesalers. They rely on you to make sure your facilities and services are designed to reflect your place as a leader in the industry. Or, at the very least, someone they can rely on. By incorporating the focus areas in your business plan, you can ensure that you won’t let them down.


  • “Thank you also for your excellent advice, installation and service during our fit out. You've been a pleasure to deal with and have made a very stressful exercise a whole lot easier.”
    - Campbell Graham, Manager, Keables Pty Ltd, WEST FOOTSCRAY VIC
  • “DWS were super quick and efficient in installing the mezzanine and developed a thoughtful design which has greatly assisted our business. The outcome was a high quality, well installed and functional extension almost doubling storage capacity for our business. Highly recommend this company to deal with.”
    - General Manager, Designer Plants CARRUM DOWNS VIC
  • “Your design and layout service was of great assistance in our decision making process, we are very pleased with the quality of the pallet racking shelving and mezzanine floor installation and we have no hesitation in recommending your products and services to anyone.”
    - Director Import and Distribution Business CHELTENHAM VIC
  • “You have now installed several raised floors for our clients and we have been continually impressed with the quality and durability of the floors, and the fact that they come complete with safe load signage, and engineers certificate to comply with worksafe requirements. ”
    - Commercial Real Estate Agent MELBOURNE VIC
  • “We are very pleased with our Pro-lock pallet racking installation. The quality and finish of the racking is excellent and the installation team were very easy to work in with accommodating some last minute changes! Thanks Again!”
    - Procurement Manager Warehouse & Distribution Company PRESTON VIC
  • “We are very pleased with the outcome, looks great. Your time lines, communications and ease to deal with were fantastic. Will certainly recommend you to any one looking for warehouse fitouts. Thanks to you and your team for all your help.”
    - RNT Property
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